CUSTOMER CARE

Liquid Gold Tea, LLC is a small boutique tea company that offers carefully selected premium whole leaf teas. Our small production batches come directly from family-run farms in the world's most famous tea regions. We stand firm and proud behind our collection of pure tea, also known as Camellia sinensis. 

We are here to make your experience full. Please send us your tea queries relative to provenance, quality, serving technique, and any upcoming workshops or events. We will be happy to respond within 24 hours.

We are grateful for your patronage and delighted to be of service throughout your tea journey and practice.

RETURN & EXCHANGE POLICY

Because of the nature of our product, all sales are final. We do not offer returns or refunds on any of our loose leaf teas or consumables. Our teaware is well packed. If it should arrive broken, please send us a photo upon opening the package, the day you receive it. We will assess the situation and get back to you promptly. 

YOUR PRIVACY

We value your privacy as much as we do our own. We will not share or sell your information with third parties. Your email will only be used to send you the very occasional (dare we say, rare) update on workshops, new tea offerings, and blog posts.

WHOLESALE INQUIRIES

Wholesale pricing is possible with a resale number and a minimum of 1 kg per tea type. 

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments